A COMMITTED TEAM
Behind our stations is a team that designs, deploys and runs the entire service, from the first meeting with a venue to the last power bank returned. With over 2,000 stations and 11 countries behind us, our ambition remains the same: to make energy accessible wherever people are on the move.
OUR STORY
From Station F to 11 countries
It all started with a trip to China, where Lucas Di Franco and Kévin Ouillon discovered self-service mobile charging. Back in France, they launched OneFlash, incubated at Station F, where the project was selected among the Future 40 winners. Since then, the team has designed, deployed and run the entire service itself, from the first meeting with a venue to the last power bank returned.
Our PROMISES
RELIABILITY
SAFETY
IMPECCABLE STANDARDS
SERVICE
OUR CSR COMMITMENTS
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EcoVadis certified
Our CSR commitment is assessed by EcoVadis, the leading platform for sustainability ratings. External recognition of our social and environmental practices, confirming an approach built day to day rather than simply advertised.
Batteries given a second life
Our batteries are not thrown away at end of life. They are collected, tested, then refurbished or recycled depending on their condition, to limit their environmental impact and extend their use.
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Inclusive processes
We work with ESAT sheltered employment organisations for some operations linked to our stations, as part of a lasting commitment to inclusion. Our field teams are trained in safety procedures and battery handling, for a reliable and responsible service.
our packaging is 100% plastic-free and made from recycled materials.
100% of our team members are trained in fire safety by Rescue Academy.
battery diagnostics and refurbishment with the ESAT Kypseli
Our end-of-life batteries are recycled by Batribox, our approved partner.
We comply with the IWAY code, the benchmark for safety and environment.
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What our partners say
Hear what our current partners have to say
We have been working with OneFlash for almost a year at IKEA Barkarby (Stockholm). We register 500 to 600 users a month and the feedback is excellent.
The service is extremely convenient: you charge while shopping or having a coffee. Even our teams benefit from it, as the stations in the staff restaurant are in constant use. I highly recommend OneFlash to any store looking to improve the customer experience.
For our customers, it is an effective, reliable and highly intuitive solution. The impact was very tangible across several key indicators. By offering a solution to a universal problem, we improved customer satisfaction: +17% identification rate, +31% app users, +7% active customer base.
It is a service that solves a current problem simply and elegantly. It is a minimal investment for a very tangible return in customer service and brand image.
I am delighted to take part in this feedback at our Saint-Étienne store. Customers are very happy with the service. Thanks to it, they can make additional purchases, especially when paying with a QR code, arranging financing or accessing their emails.
Before OneFlash, our customers relied on their phone throughout the shopping journey, and a low battery caused frustration. With OneFlash, installation was incredibly simple, onboarding immediate and after-sales support exemplary.
It is a reliable, intuitive solution that brings real added value in store. The impact on our KPIs is clear: +17% identification rate, +31% app users, +7% active customer base. For a minimal investment, we elevate the experience and the brand image. OneFlash is clearly a lever for customer delight.
For our customers, it is an effective, reliable and highly intuitive solution. The impact was very tangible across several key indicators. By offering a solution to a universal problem, we improved customer satisfaction: +17% identification rate, +31% app users, +7% active customer base.
It is a service that solves a current problem simply and elegantly. It is a minimal investment for a very tangible return in customer service and brand image.
At Club Circus Paris, we provide a OneFlash station to offer free portable power banks to our customers. It has become a key service, especially during tournaments that last 4 to 6 hours: no need to leave the table to charge your phone. The experience improves, satisfaction is high, and time spent on site naturally increases. A real plus for our players and for the club.
For our customers, it is an effective, reliable and highly intuitive solution. The impact was very tangible across several key indicators. By offering a solution to a universal problem, we improved customer satisfaction: +17% identification rate, +31% app users, +7% active customer base.
It is a service that solves a current problem simply and elegantly. It is a minimal investment for a very tangible return in customer service and brand image.
All customers are very satisfied with the solution, with no issues with how the deposit works, etc.
We are happy with the number of rentals. As long as we keep seeing these results, we will continue with you!
For our customers, it is an effective, reliable and highly intuitive solution. The impact was very tangible across several key indicators. By offering a solution to a universal problem, we improved customer satisfaction: +17% identification rate, +31% app users, +7% active customer base.
It is a service that solves a current problem simply and elegantly. It is a minimal investment for a very tangible return in customer service and brand image.
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